Products: How to View and Manage Products in the Catalog

The Products section shows all courses and bundles synced from Thinkific, which you can then use to create seats, catalog items, and enrollments.

Accessing Products

Navigate to Admin > Products in your dashboard sidebar. The Products page displays a searchable, sortable table with:

Name — The product name from Thinkific
Status — Published, Draft, or Archived (color-coded badges)
Type — Course (blue) or Bundle (purple)
Certificate — Whether the product has certificate generation enabled
Enrollments — Total distinct enrolled users across all courses in this product
Created — Date the product was synced to the dashboard

Searching and Sorting

Use the search bar at the top to filter products by name, description, or status. Click any column header to sort ascending or descending.

Syncing Products from Thinkific

Products are automatically synced from Thinkific via background jobs, but you can trigger an immediate sync:

Click Sync Products in the top toolbar
A confirmation toast appears: "Product sync started. This may take a few minutes."
The sync runs in the background — refresh the page after a few moments to see new products

Viewing Product Details

Click the eye icon on any product row to open a details drawer. The drawer shows:

Basic Information

Status — Current publication state
Type — Course or Bundle
Price — The product price (or "Free")
Created — Sync date
Description — Product description (truncated)

Enrollment Statistics

Three stat cards show key enrollment metrics:

Total Enrollments — All users enrolled across courses in this product
Completed — Users who have completed the course(s)
In Progress — Users actively enrolled but not yet complete

Bundle Contents

If the product is a Bundle, the drawer lists all courses within the bundle. If there are more than 10 courses, a "Show more" link expands the full list.

API Reference

Copyable field values for developers:

product_id — Internal dashboard product ID
thinkific_id — The Thinkific ID for API calls
productable_id — The underlying course or bundle ID
product_name — The display name
Base Endpoint — The dashboard API base URL

Certificate Configuration

Toggle certificate generation on or off for this product. When enabled, users who complete the course will receive a certificate. Note that Thinkific remains the source of truth for all other product settings.

Syncing Individual Products

The drawer includes a Sync Product button to pull the latest data for just this one product from Thinkific.

Using Products in the Dashboard

Products feed into several features:

Catalog Items — Create sellable catalog items linked to products
Seats — Assign seats to teams for specific products
Enrollments — Enrollment data is tracked per product
Reports — Completion and activity reports are organized by product