Organizations: How to Set Up Credits, Teams, and Organization Management
Organizations group multiple teams under a single billing and management entity. They allow you to manage credits, track transactions across teams, and organize your customer structure at a higher level than individual teams.
Accessing Organizations
Navigate to Admin > Organizations in the sidebar. The Organizations page displays a table listing all organizations with the following columns:
- Name — The organization's display name
- Description — A brief description of the organization
- Teams Count — Number of teams belonging to this organization
- Created At — When the organization was created
Click on any organization's name or the View button to open the Organization detail page.
Adding a New Organization
- Click the Add Organization button at the top of the Organizations table.
- In the modal that appears, enter:
- Name (required) — The organization name
- Description (optional) — A description for internal reference
- Click Save to create the organization.
Viewing an Organization
The Organization detail view is organized into three tabs:
Teams Tab
Lists all teams assigned to this organization. From here you can:
- View which teams belong to the organization
- Assign additional teams to the organization
- Remove team assignments
Configuration Tab
Provides organization-level settings:
- Edit the organization name and description
- Delete the organization (danger zone)
Transactions Tab
Shows all financial transactions associated with this organization, including:
- Credits added to the organization
- Credits deducted from the organization
- Date and description of each transaction
Managing Credits
The Organization detail page includes a credit management system:
Adding Credits:
- Click the Add Credits button
- Enter the credit amount and an optional description
- Credits are added to the organization's balance
Deducting Credits:
- Click the Deduct Credits button
- Enter the amount to deduct and a reason
- The deduction is recorded in the transaction log
All credit changes are tracked in the Transactions tab with timestamps and descriptions for audit purposes.
Assigning Teams to an Organization
From the Teams tab:
- Click Assign Team
- Select the team from the dropdown
- Confirm the assignment
The team inherits the organization's credit balance for purchases and enrollments.
Deleting an Organization
- Navigate to the Configuration tab
- Scroll to the danger zone section
- Click Delete Organization
- Confirm the deletion
Note: Deleting an organization will remove the association with its teams but will not delete the teams themselves.