What are Shared vs Template Seats?

When assigning a Seat to a Team, they can be assigned a Shared or Templates. The use of shared or template seats is entirely optional, they are intended to make seat management easier at scale.

Shared - These seats are shared amongst teams and as such, any seat used by any of the assigned teams will reduce availability for all associated teams.

For example, if you sold 100 seats to a high school, and that school has 5 classrooms (teams) in your dashboard, you could share those 100 seats between those 5 classrooms (teams). This means that a maximum of 100 students (users) could be enrolled using a single seat. Further working the example:

Classroom A - Uses 10 seats

Classroom B - Uses 20 seats

Classroom C - Uses 35 seats

Classroom D - Uses no seats

Classroom E - Uses no seats

There are 65 seats (Classrooms A, B and C) in use. When a teacher logs into their dashboard, views their classroom (team), and enrols the student, as the seat is shared between all five classrooms, it will show the availability of 35 seats, i.e. 100 - 65 = 35.

Typical use cases for shared seats include:

• Large companies or schools wish to buy multiple seats and share them across the company or classrooms rather than assigning each team/manager a particular amount of seats.
• Share seats are highly recommended if a single organisation has multiple teams, as rather than modifying a seat per team, e.g., if the organisation buys more seats, you can change a single seat for the entire organisation.

Templates - When a seat is assigned to a team as a template, a duplicate seat is created using the original seat as the template, and then the newly created seat is assigned to the team.

For example, you could create an original seat which does the following:

• Enrol a user for 90 days in a course called 'Accounting for Beginners'

Any seat created using this template will have the same functionality, but unlike shared seats, the use of seats will not be deducted from the original template.

Common use of template seats include:

• Ease of use if you are manually creating teams as you can set up templates ahead of time, and assign them during your team creation flow.
• Selling pre-configured seats, for example, via a third-party e-commerce tool / Zapier, and assigning them to teams programmatically.

Important: Updating or modifying the template will not update or alter seats previously created from that template.